Pet Care Specialist

21 hours ago


Milford, Connecticut, United States Petco Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our Pet Care team as a Guest Advisor - Customer Service Specialist. In this role, you will be responsible for providing exceptional guest experiences, promoting pet care and wellness, and driving sales growth.

Key Responsibilities
  • Provide personalized guest experiences, engaging with customers to understand their needs and preferences.
  • Offer expert advice on pet care and nutrition, promoting our products and services to meet guest needs.
  • Stay up-to-date on new products, services, and promotions to effectively communicate with guests.
  • Collaborate with the team to achieve sales goals and drive business growth.
  • Ensure a safe and welcoming environment for guests and team members.
Requirements
  • Minimum 2 years of experience in customer-facing roles, preferably in pet care or a related field.
  • Knowledge of animal nutrition, care, and wellness.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • High school diploma or equivalent required.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Discounts on Petco products and services.

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