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Front Office Associate

2 months ago

Torrance, California, United States Insight Imaging (NC) Full time
Front Office Associate Job Description

We are seeking a highly skilled and bilingual Front Office Associate to join our team at RAYUS Radiology. As a key member of our front office staff, you will be responsible for providing exceptional patient service and support to our patients and referring professionals.

Key Responsibilities:
  • Registration: Greet and check-in patients, register demographic information, process payment plans and copays, and maintain accurate records.
  • Insurance: Verify patient insurance, pre-certify exams, obtain authorization, and handle release of information requests.
  • Scheduling: Arrange transportation, interpreters, and hotel accommodations for patients, enter and submit patient exam orders, and verify orders match exam schedules.
Requirements:
  • High school diploma or equivalent
  • Bilingual
  • Working knowledge of Microsoft Office
  • 1-2 years customer service experience
  • Proficient with using computer systems and typing

RAYUS Radiology is committed to delivering clinical excellence in communities across the U.S. We are a dynamic and growing company that values our employees and patients. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient service, we encourage you to apply for this exciting opportunity.