Front Office Associate Outpatient Oncology Bilingual

4 weeks ago


Torrance, California, United States The Oncology Institute of Hope and Innovation Full time
Job Summary

We are seeking a highly skilled and compassionate Front Office Associate to join our team at The Oncology Institute of Hope and Innovation. As a key member of our front office staff, you will play a critical role in providing exceptional patient care and supporting our clinical team.

Key Responsibilities
  • Greet and check-in patients, collect co-pays and payments.
  • Interview patients for the purpose of gathering health history and current medications - health screening.
  • Participate in mandatory staff meetings as needed.
  • Schedule appointments and answer incoming phone calls.
  • Promote TOI's culture of exceptional behavioral standards for customer service.
  • Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client information.
  • Other duties as assigned.
Requirements
  • High school diploma or G.E.D. required.
  • Bilingual in Spanish and English.
Preferred Qualifications
  • Medical receptionist experience: 1 year (Preferred).
Work Schedule

Monday to Friday, 8 hour shift, day shift.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.


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