LTSS Service Coordinator

6 days ago


West Palm Beach, Florida, United States Elevance Health Full time
Job Description:

As a LTSS Service Coordinator, you will play a vital role in the care coordination process, working under the direction of a Registered Nurse (RN) to ensure the best possible outcomes for our members. Your primary responsibility will be to assist the RN in identifying members who require high-risk interventions, obtaining clinical data, and providing information to the RN for assessment and care planning.

You will work closely with the RN to identify members who may benefit from alternative levels of care or other waiver programs, and participate in coordinating care for members with chronic illnesses, co-morbidities, and/or disabilities. Your decision-making skills will be based on the current needs of the member, requiring an understanding of disease processes and terminology, as well as the application of clinical guidelines.

This is a field-based position, requiring travel to various locations within the designated counties. You will be responsible for maintaining accurate records and communicating effectively with the RN, members, and other healthcare professionals.

Requirements:
  • LPN/LVN, LSW, LCSW, or LMSW license in accordance with applicable state law
  • Nursing Diploma or AS in Nursing or a related field
  • Minimum of 2 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator or similar role
  • Current, unrestricted LPN/LVN, LSW, LCSW, LMSW or license other than RN (as allowed by state law) in applicable state(s)
Preferred Skills:
  • Bilingual in Spanish
  • Experience using Microsoft Office Suite, including Outlook, Word, and Excel
  • Previous case management experience
About Elevance Health:

Elevance Health is a health company dedicated to improving lives and communities. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

We offer a range of market-competitive total rewards, including merit increases, paid holidays, Paid Time Off, and incentive bonus programs. We also provide medical, dental, vision, short and long-term disability benefits, 401(k) + match, stock purchase plan, life insurance, wellness programs, and financial education resources.



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