Front Desk Representative

3 weeks ago


Le Mars, Iowa, United States Remington Full time
Job Summary

We are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at the Doubletree Pittsburgh Cranberry. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities
  • Check guests in and out of the hotel in a prompt and professional manner
  • Assist with pre-registration and blocking of reservations as needed
  • Accurately manage cash handling, including receiving payments and making change
  • Review reservations with special requests and block rooms accordingly
  • Have knowledge of hotel rates, discounts, and cancellation procedures
Requirements
  • High work ethic and self-initiative
  • Ability to work varying schedules, including nights, weekends, and holidays
  • Excellent communication and teamwork skills

Location
Cranberry Woods Business Park is a 10-minute drive from our hotel. Downtown Pittsburgh is 25 minutes away. We offer an indoor/outdoor pool, sauna, and fitness center for our guests to enjoy.



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