Front Desk Representative
3 weeks ago
We are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at the Doubletree Pittsburgh Cranberry. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.
Key Responsibilities- Check guests in and out of the hotel in a prompt and professional manner
- Assist with pre-registration and blocking of reservations as needed
- Accurately manage cash handling, including receiving payments and making change
- Review reservations with special requests and block rooms accordingly
- Have knowledge of hotel rates, discounts, and cancellation procedures
- High work ethic and self-initiative
- Ability to work varying schedules, including nights, weekends, and holidays
- Excellent communication and teamwork skills
Location
Cranberry Woods Business Park is a 10-minute drive from our hotel. Downtown Pittsburgh is 25 minutes away. We offer an indoor/outdoor pool, sauna, and fitness center for our guests to enjoy.
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