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{"Job Title": "Hotel Front Desk Agent", "Job Summary": "We are seeking a skilled and customer-focused individual to provide exceptional service to our guests at Staybridge Suites Omaha West. As a Hotel Front Desk Agent, you will be responsible for greeting and welcoming guests, checking them in and out, and ensuring their stay is comfortable and enjoyable.", "Responsibilities": "
\t• Greet and welcome guests warmly and make them feel at home
\t• Check guests in and out of the hotel
\t• Register and assign guests to hotel rooms
\t• Collect payments and process credit card transactions
\t• Respond to guest inquiries regarding hotel services and amenities
\t• Provide information about local attractions
\t• Manage guest reservations and changes in reservations
\t• Respond to complaints and offer solutions
\t• Ensure guest satisfaction and provide exceptional customer service
", "Requirements": "
\t• Previous front desk experience in a hotel is preferred
\t• Excellent customer service and organizational skills
\t• Knowledge of hotel industry standards and best practices
\t• Ability to provide information about services, promotions, and packages
\t• Excellent verbal and written communication skills
\t• Proficiency in using computer software, such as Hotel Reservation Systems
\t• High school diploma or higher education is preferred
", "Equal Opportunity Employer": "At Staybridge Suites Omaha West, we are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."}