Senior Account Manager

3 weeks ago

Chicago, Illinois, United States Alter Domus Full time

About Us

Alter Domus is a leading provider of alternative investment solutions, serving 85% of the top 30 asset managers in the industry. With a global presence across 23 countries, we offer a unique opportunity for professionals to grow and develop their careers.

Job Description:

As a Senior Account Manager at Alter Domus, you will be responsible for managing a team of professionals responsible for deal distribution, capacity management, and client relationships. You will ensure that all team members are following procedures, checklists, and exception reports, and that outstanding invoices are addressed in a timely manner.

Key Responsibilities:

  • Manage team structure and deal distribution, including capacity planning and management.
  • Ensure team adherence to procedures, checklists, and exception reports, and address outstanding invoices.
  • Accountable for all aspects of assigned clients, including regular follow-up and annual client visits.
  • Thorough knowledge of deal requirements, with a focus on unique deal characteristics and regulatory requirements.
  • Ensure automation for existing deals and ongoing efforts for additional automation and standardization of processes across the team.
  • High-level review of complex administrative issues within Credit Agreements.
  • Oversee the updating of the Agency system to reflect attributes of each credit agreement and related governing documents.
  • High-level overview of the calculation, invoicing, and disbursement of all deal-related fees.
  • Responsible for the coordination of funds movement related to initial funding and closing, managing closings for lenders transferring positions by assignment, and working closely with the borrower and lending group.
  • Oversee ongoing maintenance of facility commitments and the processing of loan/facility-related activity, including rollovers, rate settings, conversions, prepayments, assignments, amendments, waivers, etc.
  • Oversee accurate and timely collection and disbursement of interest/principal/fee payments to lenders, ensuring collection of new borrowings from lenders and disbursement to borrower.
  • Act as senior liaison between borrowers and lenders, ensuring compliance with the terms of the Credit Agreement and other governing documents.
  • Maintain expert knowledge of all relevant portfolios and deal-related documentation.
  • Directly manage, train, and coach support staff on the life cycle of a loan, deal documentation, industry standards, professional communication, and client workflow deliverables and execution.
  • Exhibit a high level of professionalism and a client-focused approach, responsive, proactive, accountable, and reliable, adjusting communication appropriately for various levels and parties.
  • Demonstrable ability to learn new concepts quickly and independently research and resolve issues.
  • Work in a dynamic team environment and participate in strategic initiatives identifying and implementing best practices and operational efficiencies.
  • Use judgment, interpretation, and problem-solving to understand loan information to successfully resolve exceptions.
  • Excel in a deadline-driven environment, highly organized with exceptional attention to detail and follow-through.

Qualifications:

  • Bachelor's degree in finance, accounting, business, or economics, or commensurate work experience.
  • 5+ years of investment management operations experience or bank loan agency/syndication experience.
  • Ability to independently research and resolve complex problems.
  • Ability to collaborate with internal groups and external clients, strong verbal/written communication skills.
  • Demonstrated analytic skills, strong working knowledge of fundamental financial/accounting/business concepts, and a strong, proactive interest in learning and mastering new concepts.
  • Strong Microsoft Excel skills and experience, knowledge or familiarity with Bloomberg, performance systems, and other loan research and analysis tools.

What We Offer:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits include:

  • Support for professional accreditations such as ACCA and study leave.
  • Flexible arrangements, generous holidays, birthday leave, and graduation leave.
  • Continuous mentoring along your career progression.
  • Active sports, events, and social committees across our offices.
  • Support with mental, physical, emotional, and financial support 24/7 from our Employee Assistance Program.
  • The opportunity to invest in our growth and success through our Employee Share Plan.
  • Plus additional local benefits depending on your location.

Equity in Every Sense of the Word:

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organization, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative. We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you.

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