Patient Access Coordinator

2 weeks ago


Fulton, New York, United States Liberty Resources Full time
{"title": "Patient Access Representative", "subtitle": "Join Our Team", "content": "About Us

Liberty Resources is a dynamic human services agency that offers a great place to work. Our team is passionate about providing high-quality, integrated, community-based services that meet the evolving needs of our communities.

Job Summary

We are seeking a Patient Access Representative to perform a variety of customer service functions that support clinic operations in our Integrated Health Care Clinic in Fulton, NY.

Key Responsibilities
  • Answer phone calls and route to appropriate person or documents message from patient/representative accurately and delivers to appropriate members of the care team in timely fashion.
  • Schedule appointments for MDs, NPs, therapists, nurses, nutritional services and peer specialist; contact clients to reschedule appointments or provide appointment reminders, when warranted.
  • Perform patient registration duties inclusive of patient identification and EMR documentation of accurate demographic, insurance and check in details with attention given to any patient specific alerts.
  • Collect and process co-pays and provide receipts.
  • Process mail, faxes, make copies as requested and troubleshoot printer/copiers including requests for needed supplies i.e. toner, paper, etc. Prepares and processes work orders, as required.
Requirements
  • One-year college/technical school or High school diploma (equivalent) with one-year relevant experience.
  • Strong organizational skills.
  • Knowledge of medical procedures and medical terminology.
  • Excellent oral and written communication skills required.
  • Ability to effectively use an electronic medical record.
  • Ability to work in a fast-paced outpatient family and behavioral health clinic environment.
What We Offer

Liberty Resources offers a competitive hourly rate of $20-$23 per hour and a supportive work environment. We are committed to creating a diverse and inclusive workplace and are proud to be an equal opportunity employer.

", "company": "Liberty Resources", "location": "Fulton, NY"}

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