Account Executive, Non-Acute Markets Specialist
2 weeks ago
We are seeking a highly skilled and experienced Account Executive to join our team at Owens & Minor, Inc. As a key member of our sales team, you will be responsible for identifying, developing, and closing sales opportunities within a designated geographic market/account.
Key Responsibilities- Customer Relationship Management
- Develop and maintain strong relationships with mid to senior-level executives and other representatives to generate sales.
- Analyze customers' needs and craft tailored sales strategies to close sales of our products and services.
- Manage the contracting process for services delivered and effectively partner with support departments.
- Ensure all customer commitments are made in accordance with company policies and can be fulfilled and implemented.
- Sales Strategy Development
- Develop strategic relationships with management of key healthcare providers to support the positioning, marketing, and selling of our products, services, and technologies.
- Negotiate contract terms for non-enterprise accounts, ensuring sales profitability and adherence to pricing goals and standards.
- Analyze financial data to make sound recommendations to customers to assist them in taking cost out of the supply chain.
- Account Management
- Collaborate with counterparts within the region in our Services team to ensure that all sales and ongoing customer relationship programs are supported in a cost-effective manner.
- Partner with other internal teams to manage high-level accounts and identify new product and service sales opportunities.
- Partner with customer experience and other internal teams to resolve significant disruption issues and customer service questions.
- 4 or more years of relevant sales experience (Business to Business Sales, Account Management, Healthcare Supply Chain, Healthcare Products, etc.)
- Or any combination of relevant education and experience to meet the above requirements
- Very strong understanding of hospitals and how large hospital systems operate and/or the distribution industry and how warehouse/delivery operations function
- Demonstrated functional knowledge of the healthcare industry and the perioperative space
- Demonstrated understanding of advanced selling techniques, including strategic selling, team selling, and consultative/conceptual selling and sales performance metrics
- Deep knowledge and understanding of CRM software and Account Management software systems (Salesforce)
- General understanding of MS Office (particularly MS Excel)
- Very strong financial management skills specifically in pricing, forecasting, and developing cost justifications for product or service solutions
- Demonstrated ability to profitably manage a portfolio of customer accounts as well as to significantly grow sales
- Ability to create successful sales strategies for products, solutions, and service offerings
- Very strong leadership and people management skills with an ability to direct, coach, and mentor all levels of teammates
- Ability to deliver effective presentations to internal and external customers
- Excellent communication and interpersonal skills with an aptitude for building strong client relationships
- Excellent negotiation skills with an ability to influence most senior levels in an organization
- Demonstrated ability to use critical-thinking, problem-solving, quick alternatives identification, and effective decision-making skills in driving toward collective, successful customer solutions
- Excellent project management, organizational, and planning skills
- Ability to handle multiple tasks simultaneously under pressured deadlines
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