Account Executive, Non-Acute Markets Specialist

2 weeks ago


Orlando, Florida, United States Owens & Minor, Inc. Full time
About the Role

We are seeking a highly skilled and experienced Account Executive to join our team at Owens & Minor, Inc. As a key member of our sales team, you will be responsible for identifying, developing, and closing sales opportunities within a designated geographic market/account.

Key Responsibilities
  • Customer Relationship Management
    • Develop and maintain strong relationships with mid to senior-level executives and other representatives to generate sales.
    • Analyze customers' needs and craft tailored sales strategies to close sales of our products and services.
    • Manage the contracting process for services delivered and effectively partner with support departments.
    • Ensure all customer commitments are made in accordance with company policies and can be fulfilled and implemented.
  • Sales Strategy Development
    • Develop strategic relationships with management of key healthcare providers to support the positioning, marketing, and selling of our products, services, and technologies.
    • Negotiate contract terms for non-enterprise accounts, ensuring sales profitability and adherence to pricing goals and standards.
    • Analyze financial data to make sound recommendations to customers to assist them in taking cost out of the supply chain.
  • Account Management
    • Collaborate with counterparts within the region in our Services team to ensure that all sales and ongoing customer relationship programs are supported in a cost-effective manner.
    • Partner with other internal teams to manage high-level accounts and identify new product and service sales opportunities.
    • Partner with customer experience and other internal teams to resolve significant disruption issues and customer service questions.
Requirements
  • 4 or more years of relevant sales experience (Business to Business Sales, Account Management, Healthcare Supply Chain, Healthcare Products, etc.)
  • Or any combination of relevant education and experience to meet the above requirements
  • Very strong understanding of hospitals and how large hospital systems operate and/or the distribution industry and how warehouse/delivery operations function
  • Demonstrated functional knowledge of the healthcare industry and the perioperative space
  • Demonstrated understanding of advanced selling techniques, including strategic selling, team selling, and consultative/conceptual selling and sales performance metrics
  • Deep knowledge and understanding of CRM software and Account Management software systems (Salesforce)
  • General understanding of MS Office (particularly MS Excel)
  • Very strong financial management skills specifically in pricing, forecasting, and developing cost justifications for product or service solutions
  • Demonstrated ability to profitably manage a portfolio of customer accounts as well as to significantly grow sales
  • Ability to create successful sales strategies for products, solutions, and service offerings
  • Very strong leadership and people management skills with an ability to direct, coach, and mentor all levels of teammates
  • Ability to deliver effective presentations to internal and external customers
  • Excellent communication and interpersonal skills with an aptitude for building strong client relationships
  • Excellent negotiation skills with an ability to influence most senior levels in an organization
  • Demonstrated ability to use critical-thinking, problem-solving, quick alternatives identification, and effective decision-making skills in driving toward collective, successful customer solutions
  • Excellent project management, organizational, and planning skills
  • Ability to handle multiple tasks simultaneously under pressured deadlines


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