Host/Hostess

4 days ago


Long Beach, California, United States King's Fish House-Pine Ave. Full time
Job Summary

We are seeking a highly skilled and customer-focused Host/Hostess to join our team at King's Fish House-Pine Ave. as a Front Desk Associate. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service, ensuring a seamless dining experience, and contributing to the overall success of our restaurant.

Key Responsibilities
  • Guest Service: Greet and seat guests in a timely and courteous manner, ensuring a warm and welcoming atmosphere.
  • Front Desk Operations: Manage the front desk area, including answering phone calls, taking reservations, and handling guest inquiries.
  • Table Management: Monitor and maintain accurate records of table status, ensuring efficient service and minimizing wait times.
  • Communication: Effectively communicate with guests, management, and colleagues to ensure seamless service and resolve any issues that may arise.
  • Cleanliness and Sanitation: Maintain a clean and organized front desk area, including guest restrooms, to ensure a positive guest experience.
Requirements
  • Age Requirement: Must be at least 18 years old to serve alcoholic beverages with food.
  • Education: High school education or equivalent.
  • Food Handler's Card: Current CA Food Handler's Card is required.
  • Communication Skills: Ability to communicate effectively in English, both verbally and in writing.
  • Mathematical Skills: Ability to perform basic mathematical calculations.
  • Knowledge of Front Desk Standards: Must have a thorough understanding of front desk standards and procedures.
  • Previous Experience: Previous experience in guest relations or providing guest service is an asset.
What We Offer
  • Competitive Pay: Competitive hourly rate, plus tip share.
  • Premium Benefits: Comprehensive benefits package, including health, dental, and vision coverage.
  • Education Reimbursement: Opportunities for education reimbursement and professional development.
  • Generous Dining Discount: Enjoy discounts on food and beverages at King's Fish House-Pine Ave.
  • Professional Environment: Work in a dynamic and supportive environment with opportunities for growth and advancement.

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