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Patient Access Coordinator

2 months ago

Greenwood, Indiana, United States Urology of Indiana Full time
About the Role

The Patient Access Coordinator will be responsible for ensuring a seamless patient experience by efficiently managing patient check-in and check-out processes. This role will support Urology of Indiana by providing exceptional customer service and clerical support to all areas of the office.

Key Responsibilities
  • Exceed daily expectations and goals, with minimal error, while maintaining open communication with management regarding status of assignments and deadlines.
  • Display leadership initiative by offering to help others or taking on additional responsibilities when able.
  • Responsible for patient check-in and check-out processes.
  • Travel to satellite locations as needed to support the team.
  • Verify insurance for upcoming procedures and ensure accurate billing information.
  • Process and maintain third-party referral information and coordinate referral procedures with clinical units and billing.
Requirements
  • High School Diploma or equivalent.
  • Excellent communication and interpersonal skills, with the ability to interact professionally and positively with patients, colleagues, and management.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • One year of experience working in a medical practice or health insurance organization.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
Working Conditions

This role operates in a fast-paced, professional office environment. The ideal candidate will be able to work effectively in a team-oriented setting, with a focus on providing exceptional patient care and support.

What We Offer

At Urology of Indiana, we value our employees and offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and ongoing training and development opportunities.