Urology Patient Access Coordinator

3 weeks ago


Greenwood, Indiana, United States Urology of Indiana Full time
About the Role

The Urology Patient Access Coordinator will be responsible for ensuring a seamless patient experience by efficiently managing patient check-in and check-out processes. This role will support Urology of Indiana by providing exceptional customer service and clerical support to all areas of the office.

Key Responsibilities
  • Exceed daily expectations and goals, with minimal error, while maintaining contact with manager regarding status of assignments and deadlines.
  • Display leadership initiative by offering to help others or asking to take on additional responsibilities when able.
  • Responsible for verifying insurance for upcoming procedures and processing and maintaining third-party referral information.
  • Coordinate referral procedures with clinical units and billing.
Requirements
  • High School Diploma
  • Interact professionally and positively with all patients, colleagues, managers, and executive team.
  • Exhibit a high degree of maturity, integrity, loyalty, creativity, and strict confidentiality with HIPAA compliance in all daily tasks.
  • One year of experience working in a medical practice or in a health insurance organization.
  • Excellent verbal and written communication skills.
What We Expect from You

At Urology of Indiana, we value our employees and strive to create a positive work environment. We are committed to providing excellent patient care and expect our employees to share this commitment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this role.

Benefits

Urology of Indiana offers a comprehensive benefits package, including medical, dental, and vision plans, HSA/FSA, 401(k) matching, and an Employee Assistance Program (EAP). We are committed to supporting the well-being of our employees and their families.

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