Client Relationship Manager

2 weeks ago


Newington, Connecticut, United States EPIC Insurance Brokers & Consultants Full time

Position Overview: Account Manager

At EPIC Insurance Brokers & Consultants, we are dedicated to providing tailored solutions that make a significant impact through our exceptional team. Our global network of specialized risk professionals is committed to delivering the highest standards of service and cost-effective strategies for our clients.

Role Summary:

As an Account Manager, you will be instrumental in overseeing and maintaining professional liability insurance accounts specifically within the healthcare industry. Your role will involve close collaboration with internal producers on both new and renewal medical malpractice insurance policies. This position primarily involves inside service responsibilities with limited travel. Your strong communication skills and ability to work as part of a team will be essential for your success.

Key Responsibilities:

  • Collaborate with producers to secure, manage, and retain clients through effective policy marketing, servicing, and certificate processing.
  • Prepare and follow up on applications, assist producers, and maintain detailed client files and data.
  • Deliver exceptional service with a client-centric approach, focusing on practical solutions.

Qualifications:

  • Experience: A minimum of 2+ years in Commercial Property & Casualty client support or underwriting; familiarity with medical malpractice insurance is preferred.
  • License: P&C Insurance License is required.
  • Education: A Bachelor's degree is preferred; a high school diploma/GED is required.
  • Systems: Experience with agency management systems such as Sagitta/ImageRight is advantageous.
  • Skills:
    • Excellent time management and multitasking abilities.
    • Strong attention to detail with effective written and verbal communication skills.
    • A collaborative team player with a proven history of working well with diverse personalities.
    • Self-motivated with a robust work ethic and a flexible, client-focused attitude.

Why Choose EPIC?

At EPIC, we take pride in our remarkable colleagues who bring unique talents, unmatched passion, and proven skills to our organization. We foster a supportive work environment where your contributions are acknowledged and valued. If you are ready to elevate your career and make a meaningful impact, consider the opportunities we offer.

Benefits of Joining EPIC:

  • Recognized as a Top Global Broker by AM Best.
  • Listed among the Top 100 Largest U.S. Brokers by Business Insurance.
  • Comprehensive Benefits Package: 401K matching, generous time off policy, flexible work options, medical, dental, vision, pet insurance, cancer insurance, wellness programs, and employee award programs.


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