Operations Manager, Event Execution

1 day ago


Brooklyn, New York, United States Avant Gardner Full time
About Avant Gardner

Avant Gardner is a premier event space and producer in New York City, known for its flagship venue, The Brooklyn Mirage. With an 80,000 square foot complex occupying an entire city block, Avant Gardner offers unrivaled audiovisual features, including a 200 foot wide, 15k resolution video wall.

Job Summary

We are seeking a highly organized and reliable Operations Manager, Run of Show to support our operations management team. This role plays a key part in the success of each event, ensuring the safety and security of employees and guests.

Key Responsibilities
  • Report to the Director of Operations
  • Perform and prioritize assigned duties to support venue operations and business objectives
  • Advance departmental needs, including logistical items
  • Ensure employees have necessary tools and information for each event
  • Manage ROS operations, ensuring safety and security standards are met
  • Develop strategies to increase event processing and performance
  • Organize workflow and traffic flow to maintain safety and efficiency
  • Provide feedback, coaching, and counseling as needed
Pre-Event Walkthrough
  • Coordinate with operations admin for signage and safety hazards
  • Ensure security items are in place, including pass sheets and stanchions
  • Check lighting concerns, door maintenance, and R&M issues
  • Lead pre-shift meetings
During ROS
  • Manage employee breaks
  • Sweep venue for medical and security calls
  • Ensure operations at all points of entry are running smoothly
  • Assist coat check staff as needed
  • Assess lines throughout the event and restructure as needed
Post-Show
  • Shut down AC/heating systems and check fire points
  • Ensure patrons have exited the venue and all areas are shut down and closed/locked up properly
  • Complete End of Day Report
  • Fill out incident reports as necessary
Qualifications
  • 3-4 years working service in venues, stadiums, arenas, or hospitality industry
  • 1 year management experience required
  • Experience working in high-volume, fast-paced environments
  • Positive leadership style and problem-solving skills
  • Proficiency in Google Workspace suite
Physical Requirements
  • Must be able to work long shifts, including overnight
  • Must be able to lift 40lb
  • Must be able to work standing for extended periods
Compensation

The hourly rate for this position is $30-35



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