Account Director

2 days ago


Palo Alto, California, United States JLL Full time
Job Title: Account Director

The Account Director plays a pivotal role in driving business growth and client satisfaction at JLL. This position requires a strategic thinker who can develop and implement account plans that meet and exceed client expectations.

Key Responsibilities:
  • Develop and execute account plans that align with client objectives and interests.
  • Drive high-quality results that exceed client expectations.
  • Build and manage high-performing teams that deliver operational excellence and employee engagement.
  • Identify opportunities for account growth and articulate the value proposition.
  • Manage account financials to ensure plan is met or exceeded in both growth and profitability.
Professional Qualifications:
  • Client Focus: Dedicated to exceeding client expectations to ensure a no-bid contract renewal.
  • Results Driven: Ability to translate the account plan into a solid delivery model.
  • Natural Coach: Clearly establishes performance expectations and goals for employees.
  • Solutions Oriented: Uses rigor and logic to solve difficult problems with effective solutions.
  • Firm Knowledgeable: Understands the fundamentals of the outsourcing business and the real estate industry.
Minimum Background Requirements:
  • Bachelor's degree. MBA is desirable.
  • Eight or more years of progressive experience in commercial real estate including retail property management, with multiple property responsibilities preferred.

The Account Director must possess excellent communication and leadership skills, with the ability to build trust and respect with clients and employees alike. If you are a strategic thinker with a passion for driving business growth and client satisfaction, we encourage you to apply for this exciting opportunity at JLL.


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