Inside Sales Product Consultant

2 weeks ago

Clearwater, Florida, United States CECO Environmental Full time
Job Overview

The Inside Sales Product Consultant will play a pivotal role in advancing the development and growth strategies for CECO Environmental's Aftermarket division, focusing on spare, replacement, and upgrade parts solutions.

Key Responsibilities

To excel in this role, the individual must effectively manage the following responsibilities:

  • Foster, develop, and enhance relationships with the existing customer base.
  • Expand the Industrial Solutions portfolio to meet and surpass sales and revenue objectives through proactive and reactive communication efforts.
  • Create and maintain a robust pipeline of sales prospects to drive bookings and increase revenue.
  • Act as a subject matter expert for Industrial Solutions equipment.
  • Address technical inquiries from both new and existing clients.
  • Collaborate with Engineering and External Sales teams on new product applications and cross-selling opportunities.
  • Provide customer support through online platforms and telephone communication.
  • Consult with clients regarding current and upcoming projects.
  • Assist in the implementation and initiation of new equipment to ensure quality standards are met.
  • Utilize sales tracking tools to monitor the sales pipeline and achieve sales targets.
  • Prepare pricing quotes and manage follow-up activities related to quotations.
  • Coordinate the fulfillment of customer needs, including technical support, training, and sales materials.
  • Work in partnership with Customer Service to deliver exceptional service to clients.
  • Continuously develop and maintain comprehensive knowledge of products and services to provide accurate and detailed information to customers.
  • Perform additional duties as assigned.
Qualifications
  • 1-2 years of experience in selling filtration equipment, capital equipment, or construction projects within industrial markets. A technical background with a fundamental understanding of air handling, filtration, purification, and HVAC system design is preferred.
  • Experience in managing project lifecycles within manufacturing settings.
  • Familiarity with systems integration, particularly in process analytics, is advantageous.
  • Understanding of contract negotiation and legal terminology.
  • Proficient in computer applications, including Microsoft Office.
  • Experience with Salesforce is preferred.
Knowledge, Skills, and Abilities

To perform effectively in this role, the individual must possess the following:

Knowledge
  • Sales and Marketing: Understanding of principles and methods for promoting and selling products or services, including marketing strategies, product demonstrations, and sales techniques.
  • Customer Service: Knowledge of customer service principles and processes, including needs assessment and quality standards.
  • English Language: Proficiency in the structure and content of the English language, including grammar and composition.
  • Management Principles: Familiarity with business and management principles related to strategic planning and resource allocation.
Skills
  • Persuasion: Ability to influence others' thoughts or behaviors.
  • Active Listening: Skill in fully concentrating on what others are saying and responding appropriately.
  • Effective Communication: Proficient in conveying information clearly and effectively.
  • Coordination: Ability to adjust actions based on others' actions.
  • Critical Thinking: Capacity to analyze situations and identify strengths and weaknesses in various approaches.
  • Strong understanding of CECO Environmental's product lines and market dynamics.
  • Solid grasp of mechanical and electrical systems, including product interfaces and aftermarket services.
Abilities
  • Oral Comprehension: Ability to understand spoken information and ideas.
  • Oral Expression: Skill in communicating information verbally so that others can understand.
  • Written Comprehension: Ability to read and comprehend written information.
  • Deductive Reasoning: Ability to apply general rules to specific problems to derive logical conclusions.
  • Speech Clarity: Ability to articulate thoughts clearly.
Work Environment
  • Typical office environment requiring typing, sitting, standing, and walking.
  • Work involves constant mental and visual attention, particularly when working at a computer.
  • Generally performed under comfortable conditions, with minimal disagreeable elements.
  • Adherence to company attendance standards is expected, with variable work hours during peak production periods.

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