Inside Sales Product Consultant

1 week ago

Clearwater, Florida, United States CECO Environmental Full time
Job Overview

The Inside Sales Product Consultant will play a pivotal role in advancing the growth strategies for CECO Environmental's Aftermarket division, focusing on spare, replacement, and upgrade parts solutions.

Key Responsibilities

To excel in this position, the individual must effectively manage the following essential duties:

  • Foster, enhance, and broaden relationships within the existing customer base.
  • Expand the Industrial Solutions portfolio to meet and surpass sales and revenue objectives through proactive outreach and incoming inquiries.
  • Establish and sustain a well-balanced pipeline of sales opportunities to drive bookings and increase revenue.
  • Act as a subject matter expert for Industrial Solutions equipment.
  • Address technical support inquiries from both new and existing clients.
  • Collaborate with Engineering and External Sales teams on new product applications and cross-selling opportunities.
  • Provide customer assistance through online platforms and telephone communication.
  • Engage with clients regarding ongoing and upcoming projects.
  • Support the implementation and commissioning of new equipment to ensure quality standards are met.
  • Utilize sales tracking tools to monitor the sales pipeline and achieve sales targets.
  • Prepare pricing quotes and manage follow-up on quotations.
  • Coordinate the fulfillment of customer needs, including technical support, training, and sales materials.
  • Partner with Customer Service to deliver exceptional service to clients.
  • Develop and maintain comprehensive knowledge of products and services to provide accurate and detailed information to customers.
  • Perform additional duties as assigned.
Qualifications
  • 1-2 years of experience in selling filtration or capital equipment, or managing construction projects within industrial markets. A technical background with a fundamental understanding of air handling, filtration, purification, and HVAC system design is preferred.
  • Experience in managing project lifecycles in manufacturing settings.
  • Familiarity with systems integration, particularly in process analytics, is advantageous.
  • Knowledge of contract negotiation and legal terminology is beneficial.
  • Proficient in computer applications, including Microsoft Office.
  • Experience with Salesforce is preferred.
Knowledge, Skills, and Abilities

To succeed in this role, the candidate must demonstrate the following:

Knowledge
  • Sales and Marketing: Understanding of principles and methods for promoting and selling products or services, including marketing strategies, product demonstrations, and sales techniques.
  • Customer Service: Knowledge of customer needs assessment, service quality standards, and customer satisfaction evaluation.
  • English Language: Proficiency in the structure and content of the English language, including grammar and composition.
  • Management Principles: Familiarity with strategic planning, resource allocation, and leadership techniques.
Skills
  • Persuasion: Ability to influence others' decisions and behaviors.
  • Active Listening: Full attention to others, understanding their points, and responding appropriately.
  • Effective Communication: Conveying information clearly and effectively.
  • Coordination: Adjusting actions based on others' actions.
  • Critical Thinking: Analyzing information to identify strengths and weaknesses of various solutions.
  • Strong knowledge of CECO Environmental's product lines and market sectors.
  • Understanding of mechanical and electrical systems, including product interfaces and aftermarket services.
Abilities
  • Oral Comprehension: Ability to understand spoken information and ideas.
  • Oral Expression: Ability to communicate information clearly in speech.
  • Written Comprehension: Ability to read and understand written information.
  • Deductive Reasoning: Ability to apply general rules to specific problems logically.
  • Speech Clarity: Ability to articulate thoughts clearly.
Work Environment
  • Office setting; requires focused attention and mental engagement while working at a computer.
  • Typically performed under comfortable conditions, with minimal disagreeable elements.
  • Adherence to company attendance standards is expected.

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