Ambulatory Access Center Coordinator

6 days ago


Cincinnati, Ohio, United States UC Health Full time

Advance Healing and Reduce Suffering

At UC Health, we're committed to providing world-class care for our community and patients from around the world. As a key member of our team, you'll have the opportunity to develop your skills, grow your career, and build relationships with your peers and patients.

Education and Experience

  • High School Diploma or GED required; Associate's Degree preferred.
  • 7-11 months of experience required; 1-2 years preferred.

Required Skills and Knowledge

  • Excellent customer service skills and attitude.
  • Ability to work under pressure in a fast-paced Call Center.
  • Knowledge of medical terminology.
  • Excellent attention to detail.
  • Excellent written and oral communication skills.
  • Knowledge of Electronic Medical Record (EMR) system.
  • Patient scheduling/registration experience.

Responsibilities

  • Process incoming referrals via fax, email, and Care Everywhere from outside of the organization.
  • Agents possess strong attention to detail and are highly proficient in completing registration for multiple UC Health ambulatory departments.

Equal Opportunity Employer

UC Health is committed to providing an inclusive, equitable, and diverse place of employment. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional patient care.



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