Ambulatory Access Center Representative

4 days ago


Cincinnati, Ohio, United States UC Health Full time

About UC Health

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world.

Job Summary

We're seeking a highly skilled and detail-oriented individual to join our team as an Ambulatory Access Center Representative. In this role, you will provide scheduling support and appointment information to UC Health ambulatory patients, ensuring a seamless and efficient experience.

Key Responsibilities

  • Schedule appointments and complete registration for identified UC Health ambulatory departments
  • Provide excellent customer service skills and attitude
  • Work under pressure in a fast-paced Call Center environment
  • Utilize knowledge of medical terminology to effectively communicate with patients and staff
  • Maintain accurate and detailed records of patient interactions

Requirements

  • High school diploma or GED required
  • No experience is required, but 0-6 months of experience is preferred
  • Excellent written and oral communication skills
  • Ability to work in a team environment

What We Offer

UC Health is committed to providing an inclusive, equitable, and diverse place of employment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Equal Opportunity Employer

UC Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.


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