PC Migration Specialist

7 days ago


Helena, Montana, United States A3 Staffing Solutions Full time
Job Title: PC Migration Specialist

We are seeking a skilled PC Migration Specialist to join our team at A3 Staffing Solutions.

Job Summary:

The PC Migration Specialist will be responsible for supporting Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.

Key Responsibilities:

  • Maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals.
  • Provide desktop and network support, including setup, configuration, and addition of all hardware.
  • Assist Corporate Desk Side Support technicians with large IMACs.
  • Document, maintain, upgrade, or replace hardware and software systems.
  • Support and maintain user account information, including rights, security, and systems groups.
  • Train employees, identify, analyze, and repair product failures, order and replace parts as needed.
  • Determine and recommend which products or services best fit the customers' needs.
  • Imaging and image recovery.
  • Experience doing break/fix repairs on desktops, laptops, install/re-install various software packages and updates, WiFi and VPN connections, support of wireless devices.
  • Provide GREAT customer service skills.

About Us:

We are committed to delivering exceptional services and professionals with proven work ethics and processes.

Our company values include:

  • Providing an exceptional client experience.
  • Delivering on our commitments.
  • Building trust by thinking and acting with integrity.
  • Creating an environment that inspires innovation.

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