Technical Support Specialist

3 weeks ago


Helena, Montana, United States Fusion Dynamics Full time

Fusion Dynamics is seeking a skilled Deskside Engineer to enhance our global IT support initiatives in Rheinmünster. As a key member of our team, you will play a vital role in providing technical assistance and support to our users, ensuring seamless operation of our computer systems and equipment.

Key Responsibilities:

  • Resolve hardware and software issues, including troubleshooting network connection and workstation problems
  • Utilize diagnostic tools to identify and resolve issues with consumer hardware, BIOS, drivers, operating systems, and software
  • Install and configure printer drivers, IP printing, and cloud printing solutions
  • Set up and migrate OneDrive with OneNote cloud sharing
  • Troubleshoot encryption, password, and Windows/Mac LAN/WAN connection issues
  • Provide support for video conferencing equipment
  • Take ownership of requests and escalate issues as necessary
  • Support mobile devices and set up and troubleshoot Apple devices

Requirements:

  • Desired degree: Computer Science or related field

  • IT Support Specialist

    3 weeks ago


    Helena, Montana, United States GovCIO Full time

    About the RoleWe are seeking a highly skilled and experienced IT Support Specialist to join our team at GovCIO. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our customers, ensuring that their IT systems and equipment are running smoothly and efficiently.Key ResponsibilitiesProvide on-call support and...

  • IT Support Specialist

    3 weeks ago


    Helena, Montana, United States Crimson Ventures Full time

    About this roleWe are seeking a skilled IT Support Specialist to join our team at Crimson Ventures. As a key member of our IT department, you will provide technical assistance and support to our employees, ensuring seamless operation of our information technology systems.Key responsibilities:Provide first-line technical support for IT-related queries and...


  • Helena, Montana, United States Oracle Full time

    About the RoleWe are seeking a highly skilled Sr. MySQL Technical Support Analyst to join our Support organization. As a key member of our team, you will be responsible for delivering post-sales support and solutions to our customers while serving as an advocate for their needs.Key ResponsibilitiesResolve post-sales non-technical customer inquiries via phone...

  • IT Support Specialist

    4 weeks ago


    Helena, Montana, United States Apex Innovations Full time

    About the RoleWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Apex Innovations. As a key member of our technical team, you will be responsible for providing top-notch support to our clients and internal teams.Key ResponsibilitiesInstall, Configure, and Maintain IT Systems and Network InfrastructuresAnalyze and...


  • Helena, Montana, United States State of Montana Full time

    Job Summary:The Montana Department of Transportation is seeking a skilled Computer Support Specialist to provide technical assistance and support to its employees. The ideal candidate will have a strong background in software, hardware, and networking tools, as well as excellent communication and problem-solving skills.Key Responsibilities:• Provide...

  • IT Support Specialist

    4 weeks ago


    Helena, Montana, United States A3 Solutions, Inc. Full time

    A3 Solutions, Inc. is seeking a skilled IT Support Specialist to join our team. As a Desktop Support Professional, you will be responsible for providing technical support and maintenance for our enterprise environment.Key Responsibilities:Support of Windows OS/Microsoft Office Suite: Provide direct interactions with end users to resolve technical issues and...


  • Helena, Montana, United States State of Montana Full time

    Job Summary:The State of Montana is seeking a skilled Computer Support Specialist to provide technical assistance and support to its employees. The ideal candidate will have a strong background in software, hardware, and networking tools, as well as excellent communication and problem-solving skills.Key Responsibilities:Provide intermediate technical...

  • Service Desk Analyst

    4 weeks ago


    Helena, Montana, United States CAI Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Service Desk Analyst to join our team at CAI. As a key member of our IT support team, you will be responsible for providing exceptional technical support and customer service to our clients.Key ResponsibilitiesTechnical Support: Provide Level 1 technical support to users via phone, email, or...


  • Helena, Montana, United States State of Montana Full time

    Internship IT Technical SupportThis is a Summer Internship position, and all applicants must be currently enrolled in a College, University, or Tech School. If an applicant is not currently enrolled in a College, University or Tech School, the application will not be considered for a position. One intern will be hired from this posting; interns will work in...


  • Helena, Montana, United States Oracle Full time

    Job DescriptionAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and...


  • Helena, Montana, United States Radiant Enterprises Full time

    About Radiant EnterprisesWe are a family-owned company that values employee well-being, health, and work environment as much as market leadership, expansion, and financial success.For decades, we have been developing, designing, and producing clamping devices that are different and better. We are constantly innovating and optimizing.What We OfferShort...

  • IT Support Specialist

    3 weeks ago


    Helena, Montana, United States VOLT Management Full time

    Tier 2 Helpdesk TechnicianVolt is seeking a skilled Tier 2 Helpdesk Technician to join our team in Lewiston, ID. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to our customers.Key Responsibilities:Fulfill first-responder customer help desk functionality by receiving, interpreting, and responding...


  • Helena, Montana, United States Della Infotech Full time

    Della Infotech is seeking a skilled Desktop Support Technician to join our team. The ideal candidate will have experience in troubleshooting and resolving technical issues, as well as a strong understanding of computer systems and networks. Key Responsibilities:Provide technical support and assistance to end-usersTroubleshoot and resolve technical issues...


  • Helena, Montana, United States HealthEdge Full time

    Job Title: Customer Support ManagerHealthEdge Software Inc is seeking a highly skilled Customer Support Manager to lead our team of Tier I and Tier II Customer Support Specialists. As a key member of our Customer Operations team, you will be responsible for ensuring efficient and effective support for our digital health management solutions.Key...


  • Helena, Montana, United States LC Staffing Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at LC Staffing. As an Administrative Support Specialist, you will be responsible for providing exceptional customer service, managing accounts payable and receivable, and maintaining accurate records.Key ResponsibilitiesCustomer Service: Answer...


  • Helena, Montana, United States LC Staffing Full time

    Administrative Support SpecialistA well-established staffing company, LC Staffing, is seeking an Administrative Support Specialist to join their team. They prioritize customer satisfaction and offer a comprehensive range of services, from administrative support to staffing solutions. This is an excellent opportunity to be part of a dedicated team focused on...


  • Helena, Montana, United States SHI Full time

    Job SummaryThe PubSec Field Technical Strategist will be responsible for supporting the Microsoft Account Executive and Field Account Executive while providing the customer with technical guidance when implementing and consuming Microsoft Technologies. This role is centered on pre-sales activities, emphasizing added value and service offerings for local,...


  • Helena, Montana, United States State of Montana Full time

    Empowering Montana Employers and EmployeesThe State of Montana is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our UI Contributions Bureau, you will provide exceptional customer service and support to Montana employers and third-party administrators.Key Responsibilities:Provide instruction and support for UI...


  • Helena, Montana, United States LC Staffing Full time

    Office Administrative SpecialistA well-established HVAC company in Helena, MT, is seeking an Office Administrative Specialist to contribute to their team's success. They prioritize customer satisfaction and offer a comprehensive range of services, from installing and maintaining to repairing HVAC systems. This is an excellent opportunity to be part of a...


  • Helena, Montana, United States VOLT Management Full time

    Job SummaryVolt Management is seeking a skilled Helpdesk Technician to join our team in Bellevue, WA. As a Helpdesk Technician, you will be responsible for providing technical assistance and support to our users.Key ResponsibilitiesUtilize existing and create new knowledge base documents to assist with ticket resolutionActive Directory account...