Help Desk Specialist

2 weeks ago


Helena, Montana, United States Shodair Full time
Job Summary

Shodair is seeking a skilled Help Desk Specialist to join our Information Systems team. This critical customer service role directly impacts our staff's ability to assist our patients.

Key Responsibilities
  • Administer, troubleshoot, and provide internal support for the Company's PCs, printers, and related equipment.
  • Provide end-user support, license tracking, and perform PC maintenance, upgrades, and configurations.
Requirements
  • Minimum of 2-3 years combined experience or education in an IT-related field.
  • Experience in a healthcare or complex environment.
  • Excellent customer service skills, both verbal and written.
  • Ability to work independently.
What We Offer

Competitive wages, comprehensive benefits, including a 6% 403B employer contribution, free medical and vision insurance, student loan assistance, and various other supplemental options. Starting at $20.16 per hour based on experience.

Some weekend and holiday on-call is required.



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