Account Service Manager

3 weeks ago


Medford, Massachusetts, United States Financial Recovery Technologies Full time
Role Overview

FRT is seeking an Associate Account Manager to play a key role in delivering exceptional client service and drive business growth.

You will be the primary point of contact for assigned clients, handling all aspects of their relationship with FRT, from initial contact through ongoing engagement.

  • Develop and maintain strong relationships with clients, identifying and addressing their needs, and providing tailored solutions to meet those needs;
  • Collaborate with internal teams to coordinate service delivery, ensuring seamless execution of FRT's services;
  • Conduct periodic account reviews to assess client satisfaction and identify areas for improvement;
  • Maintain accurate records of client contacts, engagements, and activities in FRT's CRM and other applications.
About Us

FRT is a leading provider of financial recovery services, committed to helping clients achieve their goals through innovative solutions and exceptional service.

With a team of experienced professionals, we offer a unique blend of technical expertise and customer focus, delivering results-driven solutions that exceed client expectations.

  • We are a hybrid company, offering flexible working arrangements to support our employees' work-life balance;
  • We provide comprehensive benefits packages, including health insurance, 401(k) matching, and income protection plans;
  • We offer competitive salaries, ranging from $60,000 to $80,000 per year, depending on experience, plus annual bonus opportunities.

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