Data Entry Specialist

6 days ago


Brewster, Minnesota, United States Insight Global Full time

**Insight Global Returns Coordinator Role

Overview

As a key member of our team, you will be responsible for processing customer return requests in a timely and efficient manner. Your attention to detail and strong communication skills will enable you to effectively interact with customers and ensure seamless returns experience.

Compensation Package:

We offer an attractive salary of $20.50 per hour, ensuring that our Returns Coordinators are fairly compensated for their expertise.

Responsibilities
  1. Review and process customer return requests that come into the shared inbox;
  2. Validate return requests against company return policies;
  3. Verify serial numbers and product information in the system;
  4. Communicate with customers to approve, reject, or request additional information on return requests;
  5. Enter approved return requests into the system;
  6. Collaborate with the returns reconciliation team to address any post-return issues or discrepancies.
Requirements
  • Bachelor's degree or equivalent experience required;
  • Basic Excel skills for data entry and processing;
  • Strong communication skills to interact with customers effectively;
  • Attention to detail to validate serial numbers and product information;
  • Ability to understand and apply return policies;
  • Experience working with shared inboxes and processing customer requests is a plus.


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