Program Specialist Weekend Days

2 weeks ago


Westborough, Massachusetts, United States South Middlesex Opportu Full time
Job Summary

South Middlesex Opportu is seeking a dedicated and compassionate Program Specialist to join our team. As a key member of our overnight shelter team, you will play a vital role in ensuring the safety and security of our residents, responding to emergency situations, and providing support to those in need.

Key Responsibilities
  • Safety and Security: Monitor the adherence to house rules and routines, ensuring the well-being of our residents and the security of the shelter.
  • Emergency Response: Respond calmly and effectively in emergency situations, prioritizing the safety of our residents and staff.
  • Monitoring and Support: Monitor chores, curfews, and household rules and routines, providing support to residents as needed.
  • Communication: Maintain accurate and detailed logs of each shift, ensuring clear communication with staff and management.
  • Client Support: Offer emotional support and guidance to residents, promoting a positive and inclusive environment.
  • Team Collaboration: Attend staff meetings, group trainings, and supervisions as needed, fostering a collaborative and supportive team environment.
  • Donations and Volunteers: Accept donations and oversee volunteer activities, ensuring the smooth operation of our shelter.
  • Confidentiality: Uphold confidentiality in all interactions with residents, staff, and external partners.
  • Transportation: Drive the SMOC Program van to transport clients, ensuring safe and reliable transportation.
  • Engagement: Engage with clients, understanding and addressing their needs, and promoting a sense of community and belonging.
Requirements
  • Education: High School Diploma or equivalent.
  • Cultural Competence: Sensitivity to low-income families of diverse backgrounds.
  • Independence: Ability to work independently, with minimal supervision.
  • Bilingualism: Bilingualism strongly preferred.
  • Communication: Excellent oral and written communication skills.
  • Transportation: Valid driver's license and reliable transportation.
Working Conditions

As a Program Specialist, you will have direct or incidental contact with clients served by SMOC in various programs. A successful background check is required.


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