Implementation Specialist

1 week ago

Chicago, Illinois, United States VelocityEHS Full time
Job Title: Implementation Specialist

We are seeking an experienced Implementation Specialist to join our Managed Services team at VelocityEHS. As an Implementation Specialist, you will be responsible for reviewing and understanding customer requirements and configuring VelocityEHS's suites of products to meet those needs.

Key Responsibilities:
  • Configure new and existing systems based on customer business requirements
  • Handle technical support requests and issues relating to implementation and scoping enhancements
  • Investigate, diagnose VelocityEHS application issues/bugs
  • Recognize areas for system tuning/improvements, provide recommendations, and authoring of clear and reproducible bug reports for the product department
  • Setup and install VelocityEHS application(s) while following IT system procedures through regular backups, upgrades, and deployments
  • Design, analyze, plan, and develop code-based customizations (such as notifications, API integrations, webparts, reports, components/fields, and search filters and outputs)
  • Review needs and solutions documentation and provide estimates for configurations with minimal supervision
  • Perform quality assurance testing on system configurations and customization
  • Complete deployments for all environments
  • Communicate with customers regarding technical details/troubleshooting (SSO setup, technical requirement explanations, etc.)
  • Develop and update internal tools (add new features, modify, maintain, and improve existing features) with minimal supervision
  • Provide scoping estimates on development and QA for customer requirements
  • Meet strategic objectives that help meet company goals regarding results, quality, and productivity standards
  • Ensure effective working relationship with various departments to accomplish shared objectives that support a positive customer experience
Requirements:
  • 3-5 years technical experience (Excel, SQL, Databases, SSRS, C#, JavaScript, ASP.NET) and/or implementing software (with production data access), working in a complex, fast-paced environment
  • Bachelor's or College Degree in Computer Science, Programming, Engineering or a related field (or equivalent work experience)
  • Intermediate object-oriented programming skills and knowledge
  • Intermediate Knowledge in Microsoft 10/11 Operating Systems, Windows Servers, and Microsoft SQL Server and Databases (writing queries and scripts), MVC and MVVM software design patterns, software testing, JavaScript, CSS, HTML, Python, SSO, ASP.NET
  • Experience in XML configuration, writing code in an IDE (Microsoft Visual Studio), Microsoft SQL Server Reporting Services (SSRS)
  • Self-starter that can collaborate actively with others in a cross-functional team
  • Experience maintaining a high level of activity, working on multiple projects, and working effectively in a team environment
  • Exceptional analytical and conceptual thinking skills
  • Excellent verbal and written communication skills, including experience in articulation of issues, risks, and proposed solutions
  • Strong attention to detail, policies, and procedures with the ability to identify and recommend improvement opportunities
  • Strong computer literacy and ability to navigate large data sets and web-based products/solutions
Preferred Skills and Qualifications:
  • Experience in a Software as a Service (SaaS) environment
  • Intermediate C# programming skills and knowledge
  • Experience working in a Project Team
  • Flexible and able to work within established branding and product specs
  • Experience working remotely
About VelocityEHS:

VelocityEHS is the largest and fastest-growing environmental, health, safety (EHS) and sustainability software company in the world. Relied on by more than 10 million users worldwide to drive operational excellence and achieve outstanding outcomes, VelocityEHS is the global leader in true SaaS enterprise EHS & ESG technology. The VelocityEHS Accelerate Platform is the definitive gold-standard, delivering best-in-class solutions for managing ESG, Safety, Industrial Ergonomics, Control of Work, Health, Operational Risk and Environmental Compliance.

Our customers include the world's most esteemed Fortune 1000 corporations. From manufacturing to food & beverage, from chemicals to pharmaceuticals, we've worked with them at every level, from the boardroom to the shop floor. We still operate with the same start-up mentality that has made us the leading cloud EHS company and offer each and every employee the opportunity to grow and reach their full potential.

What are the benefits and perks of working at VelocityEHS?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights for eligible employees, or you can review all our perks and benefits by visiting our career page

  • Generous time off programs
  • Medical/dental coverage, retirement (with employer match)
  • Parental leave plans for all family types
  • Job shadowing programs and one-on-one coaching opportunities
  • Tuition reimbursement for continuing education, advanced degrees, and certifications
  • Remote-first and flexible work schedule to fit your family's needs
  • Monthly stipend to make your home office more comfortable, productive, and successful
  • Corporate wellness and personalized preventative mental health care programs
  • Summer Fridays (Memorial Day through Labor Day enjoy a 6-hour workday every Friday)

VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The expected salary range for this position is between $77,800 and $96,500 USD (United States) or $74,100 and $86,850 CAD (Canada). We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidates proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is also eligible for our comprehensive benefits package.

We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS.

#BI-Remote

Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)PDN-9c9e8c1c-3bde-4f1c-ada2-d28a0ce567df

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