Patient Access Coordinator
6 days ago
Southcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life.
Job SummaryWe are seeking a talented Patient Access Representative to join our team. As a Patient Access Representative, you will be responsible for checking in and checking out patients, performing various operational support functions, and providing excellent customer service.
Responsibilities- Check-in and check-out patients at assigned practice(s)
- Perform various operational support functions, including scheduling patient visits, tests, and surgical procedures
- Greet patients, answer and direct telephone calls
- Perform various clerical and administrative functions
- May cover different offices as needed or directed
- Equal to the completion of 4 years of high school is required
- Good computer and typing skills are required
- Excellent customer service and interpersonal skills are required
- Good organizational skills and ability to work in a fast-paced environment is required
- One year of medical office practice experience or graduation from a medical secretary program or the equivalent is preferred
- Must be fully vaccinated against seasonal Influenza and the COVID-19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired
- A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
- Competitive pay and comprehensive benefits package
- Generous Earned Time Off Package
- Employee Wellbeing Program
- 403B Retirement Plan with company match
- Tuition assistance / Federal Loan Forgiveness programs
- Professional growth opportunities and customized leadership training
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