Medical Administrative Assistant

2 days ago


Chicago, Illinois, United States Rising Medical Solutions Full time
Job Summary

Rising Medical Solutions is seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team. As a Medical Administrative Assistant, you will play a critical role in coordinating medical services, managing files, and communicating with clients, providers, and employers.

Key Responsibilities
  • Manage and assign files to staff members, initiate contacts with employers, clients, claimants, and medical providers
  • Set up files in all appropriate systems, assign files to the nurse when applicable, and facilitate and schedule appointments as needed
  • Maintain electronic and paper files, obtain authorization for medical release of information, and interface with various providers
  • Utilize SharePoint tool for evaluating case risk, input activities into the Ultimate database and customer/client system, and answer incoming calls and direct them appropriately
  • Process documents using computer, copier, and scanner, search and copy internal criteria guidelines, and screen re-open files to determine duplicate requests or appeals
  • Basic invoicing and adhere to company policies, procedures, and reporting requirements
Requirements
  • Experience in medical administration, workers' compensation, or disability a plus
  • Strong computer and internet skills, with proficiency in MS Word, Outlook, and Excel
  • Basic knowledge of medical reports and terminology, with ability to research evidence-based guidelines
  • Proficient verbal and written communication skills, with ability to express empathy with injured and/or disabled individuals
  • Deductive reasoning and independent thinking, with ability to work independently and as part of a team
  • A bachelor's degree or Associate's/Certification with professional experience, and a customer service mindset
Benefits
  • Competitive base salary, profit sharing, 401k matching, generous time off, and career growth opportunities
  • A relaxed, yet upbeat, work environment with a jeans professional dress code
  • Rising Medical Solutions named a Top Workplace in the healthcare industry for 2023


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