Beverage Operations Supervisor
2 weeks ago
Join the dynamic team at Velveteen Plum, Wausau's premier rooftop dining and cocktail destination. We are seeking a Beverage Operations Supervisor who is passionate about creating memorable experiences through exceptional service and innovative beverage offerings.
Key Responsibilities:
- Deliver outstanding guest experiences with a focus on service excellence.
- Embrace a leadership role by inspiring the team with a positive attitude and strong work ethic.
- Foster a fun and engaging atmosphere while maintaining professionalism.
- Craft unique and delightful moments for both guests and team members.
- Manage phone inquiries in accordance with restaurant protocols.
- Prepare high-quality cocktails, beer, and wine selections based on customer preferences.
- Establish efficient systems for preparation and delegate tasks effectively.
- Support restaurant floor management to ensure smooth operations.
- Uphold a clean, safe, and organized workspace.
- Demonstrate a solid understanding of bar fundamentals and a commitment to continuous learning.
- Maintain knowledge of draft systems and beer/cocktail keg operations.
- Gain comprehensive knowledge of the food menu to enhance guest interactions.
- Collaborate professionally with colleagues to promote a positive work environment.
- Adhere to agreed-upon scheduling commitments.
- Arrive punctually for scheduled shifts, with absences only for valid reasons.
- Complete additional tasks as directed by management.
- Assist team members with various responsibilities as needed.
- Execute thorough bar setups and closures efficiently.
- Participate in daily cash drawer counts and reporting.
- Contribute to staff recruitment and development initiatives.
- Lead productive bar meetings focused on staff growth and goal setting.
- Obtain Cicerone Certification as deemed appropriate by management.
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