Account Manager

3 weeks ago


Marysville, Washington, United States Surge Staffing Full time
Job Overview

Surge Staffing is seeking a highly skilled and experienced Account Manager to lead the profitable operation of an assigned branch office. As a key member of our team, you will be responsible for driving business growth, maximizing billable hours, and increasing market share.

Key Responsibilities
  • Develop and implement a comprehensive business development program to drive sales growth and profitability.
  • Manage and monitor quality standards for all services rendered, ensuring exceptional customer satisfaction.
  • Direct and manage customer development activities, including face-to-face customer contact to build strong business relationships.
  • Implement and manage a detailed marketing program to maximize billable hours and sales growth.
  • Recruit, train, and retain temporary employees to meet business needs.
  • Determine customer credit extensions and implement corporate collection policies.
  • Assist in the annual preparation of a detailed forecast, including projected billable hours, sales, gross profit, and net profit.
Requirements
  • Bachelor's degree or equivalency in work experience and education required.
  • Previous experience in sales, human resources, or a service industry required.
  • Strong sales and marketing skills, with a proven track record of successful business development.
  • Extensive internet recruiting experience and strong PC skills.
  • Excellent written and verbal communication skills, with strong customer service skills.
  • Ability to analyze and evaluate people, data, and things to determine courses of action.
  • Ability to effectively and tactfully deal with people, with a focus on building strong relationships.
What We Offer

Surge Staffing is an equal opportunity employer, committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Job Type: Full-time


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