Restaurant Operations Manager

1 week ago


Atlanta, Georgia, United States Hob Nob Full time
Job Description

Job Title: General Manager - Hob Nob

Job Summary:

Hob Nob is seeking a highly skilled and experienced General Manager to lead our restaurant operations. As a key member of our management team, you will be responsible for overseeing the day-to-day activities of the restaurant, ensuring exceptional customer service, and driving sales and profitability.

Key Responsibilities:

  • Leadership and Management: Provide guidance and direction to restaurant staff, ensuring they have the necessary skills and knowledge to deliver exceptional customer service and meet sales and profitability targets.
  • Customer Service: Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
  • Food and Beverage Quality: Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking, and serving standards.
  • Operations and Administration: Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.
  • Financial Management: Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. Follow budgets for all controllable items and ensure department heads understand their budgets and meet or exceed the budget.
  • Staff Development: Continually strive to develop your staff in all areas of managerial and professional development.
  • Compliance and Risk Management: Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs. Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures.
  • Marketing and Promotion: Execute restaurant marketing, advertising, and promotional activities and campaigns.

Requirements:

  • Age: Be 21 years of age.
  • Language: Be able to communicate and understand the predominant language(s) of the restaurant's trading area.
  • Experience: Have extensive knowledge of service, food, and beverage.
  • Skills: Possess excellent communication and management skills.
  • Physical Demands: Be able to work in a standing position for long periods of time (up to 5 hours) and have the stamina to work 50 to 60 hours per week.


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