Restaurant Operations Manager

2 months ago


Atlanta, Georgia, United States CheckersRally's Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Checkers & Rally's. As a key member of our Corporate Field Operations team, you will play a critical role in assisting the General Manager in executing the restaurant plan, achieving sales and profit goals, and providing excellent Guest and Team service.

Key Responsibilities
  • Restaurant Operations: Assist the General Manager in executing the restaurant plan, achieving sales and profit goals, and ensuring the restaurant is a safe, clean, and fun environment for employees and Guests.
  • Team Management: Assist with interviewing and hiring the right Team Members, provide regular feedback and coaching to Team Members on their performance, and ensure policy and procedures are being followed on shifts.
  • Guest Service: Promote Guest satisfaction, manage restaurant operations, and provide excellent Guest service.
  • Training and Development: Train Team Members on operations, Company policies and procedures, and Guest service.
  • Problem Solving: Identify and respond to complaints and policy and procedure violations, and escalate any concerns or recommendations with the restaurant, employees, or Guests to the General Manager.
Requirements
  • Education: High School Diploma or General Education Degree (GED) - Preferred
  • Certifications: Food Safety Certified
  • Experience: 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
  • Skills: Basic math skills, Microsoft Office and general systems experience, strong interpersonal and verbal and written communications skills, ability to work flexible schedule and extended hours, and high energy to keep up with our fast-paced environment.
What We Offer
  • Operations Excellence: Our team expects and delivers nothing but the best.
  • Training & Development: We bring out the best by ensuring everyone gets well-trained.
  • Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's.
  • Benefits & Rewards: We offer comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses.
  • Compensation: Work today & get paid tomorrow.


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