Customer Service Associate
1 week ago
The Cashier and Customer Service role is essential in providing an exceptional experience for our guests. This position involves a combination of hospitality and operational tasks to ensure smooth service delivery.
Key Responsibilities:
- Utilize cash registers, POS systems, and electronic scanners to process customer transactions efficiently.
- Maintain a clean and organized front of the house, ensuring a welcoming environment for guests.
- Restock items as necessary and manage incoming phone inquiries.
- Greet customers warmly upon arrival and assist with any questions or concerns.
- Accurately take orders and input them into the POS system.
- Ensure precise handling of cash transactions, including balancing the cash register at the start and end of each shift.
Qualifications:
The ideal candidate should possess the following attributes:
- Dependability and reliability in performing job duties.
- Strong customer service skills with a focus on guest satisfaction.
- Excellent verbal communication abilities.
- Proficiency in operating cash registers and related equipment.
- Basic mathematical skills for handling cash and processing refunds.
- Familiarity with company products, services, and customer policies.
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