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Customer Service Associate

2 months ago


Seaside, California, United States Buffalo Wild Wings Full time
Position Overview:
As a vital member of the Buffalo Wild Wings team, the Cashier and Customer Service role encompasses a variety of responsibilities that blend hospitality with operational tasks.

Key Responsibilities:
  • Utilize cash registers, POS systems, and electronic scanners to process customer transactions efficiently.
  • Ensure a welcoming atmosphere by greeting guests and addressing their inquiries.
  • Maintain cleanliness and organization in the front of the house, including restocking supplies as necessary.
  • Handle incoming phone calls with professionalism and provide accurate information.
  • Exhibit attention to detail when managing cash transactions, including balancing the register at the start and end of shifts.

Qualifications:
The ideal candidate will possess:
  • A high school diploma or equivalent.
  • Exceptional customer service and communication skills.
  • Proficiency in operating cash registers and related equipment.
  • Basic mathematical skills for processing payments and refunds.
  • A solid understanding of Buffalo Wild Wings' products and customer service policies.

Additional Information:
This role requires a dependable individual who can provide outstanding service and maintain a positive environment for guests.