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Customer Service Associate
2 months ago
As a vital part of the Buffalo Wild Wings team, the Cashier and Customer Service role encompasses a variety of responsibilities aimed at ensuring a positive experience for all guests.
Key Responsibilities:
- Utilize cash registers, POS systems, and electronic scanners to process transactions efficiently.
- Maintain a clean and organized front of house area, ensuring a welcoming environment for guests.
- Restock items as necessary and manage incoming phone inquiries.
- Provide exceptional customer service, addressing guest needs and inquiries promptly.
- Greet customers warmly upon their arrival and assist with order placements.
- Ensure accuracy in cash handling, including balancing the cash register at the start and end of each shift.
Qualifications:
The ideal candidate will possess:
- A high school diploma or equivalent.
- Strong customer service abilities and effective verbal communication skills.
- Proficiency in operating cash registers and related equipment.
- Basic mathematical skills for handling transactions and refunds.
- A solid understanding of the products and services offered.
We are looking for dependable individuals who demonstrate reliability and a commitment to delivering outstanding service.