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Customer Service Associate
2 months ago
The Cashier and Customer Service role is a vital part of the operations at Buffalo Wild Wings. This position requires a combination of hospitality and operational skills to ensure a seamless experience for our guests.
Key Responsibilities:
- Utilize cash registers, POS systems, and electronic scanning devices to process customer transactions efficiently.
- Maintain a clean and organized front of house area, ensuring a welcoming environment for guests.
- Restock merchandise and assist with inventory management as needed.
- Answer phone inquiries and provide information to customers regarding menu items and services.
- Greet customers upon arrival and assist with their needs, including taking orders and entering them into the POS system.
- Handle cash transactions with precision, balancing the cash register at the start and end of each shift.
Qualifications:
The ideal candidate will possess:
- A high school diploma or equivalent.
- Strong customer service abilities and a friendly demeanor.
- Excellent verbal communication skills.
- Proficiency in operating cash registers and related equipment.
- Basic mathematical skills for handling transactions and providing change.
- A solid understanding of Buffalo Wild Wings' products and customer service policies.
This role is essential in creating a positive dining experience and ensuring customer satisfaction.
