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Customer Service Representative
2 months ago
As a key member of the Buffalo Wild Wings team, the Cashier and Customer Service role is essential in delivering an exceptional experience to our guests. This position encompasses a mix of hospitality and operational responsibilities.
Key Responsibilities:
- Utilize cash registers, POS systems, and electronic scanners to facilitate monetary transactions.
- Ensure a welcoming atmosphere by greeting customers upon entry and addressing inquiries.
- Maintain cleanliness and organization in the front-of-house area, including restocking supplies as necessary.
- Handle incoming phone calls and assist with customer inquiries.
- Accurately process payments and balance the cash register at the start and end of each shift.
Ideal Candidate Profile:
The successful candidate will be reliable and dependable, showcasing outstanding customer service abilities and precision in their work. A commitment to providing an exceptional experience will encourage repeat visits from our guests.
Preferred Qualifications:
- High school diploma or equivalent.
- Strong customer service orientation.
- Excellent verbal communication skills.
- Proficiency in operating cash registers and related equipment.
- Basic mathematical skills for handling transactions.
- Familiarity with Buffalo Wild Wings products and customer service policies.
