Dining Experience Coordinator
5 days ago
About the Role
We are seeking a highly motivated and detail-oriented Dining Experience Coordinator to join our team at Kimpton Hotels & Restaurants. As a key member of our restaurant staff, you will be responsible for ensuring that our guests receive exceptional service and have a memorable dining experience.
Key Responsibilities
- Greeting and Welcoming Guests
- Provide a warm and welcoming greeting to all guests upon arrival
- Ensure that guests feel comfortable and at ease throughout their dining experience
- Food Delivery and Service
- Deliver food and beverages to guests in a timely and efficient manner
- Ensure that all dishes are delivered promptly and at the correct temperature
- Cleanliness and Maintenance
- Maintain a clean and organized workspace, including the dining area and kitchen
- Ensure that all equipment and utensils are clean and in good working order
- Product Knowledge and Training
- Develop and maintain a thorough knowledge of our menu offerings, including food, wine, and beverages
- Participate in ongoing training and education to stay up-to-date on menu changes and promotions
- Teamwork and Communication
- Work collaboratively with other restaurant staff to ensure seamless service and a positive guest experience
- Communicate effectively with guests, colleagues, and management to resolve any issues or concerns
Requirements
- 1 year of experience in a related or supportive role
- Food Handler Certification and Alcohol Awareness Certification (if applicable)
- Able to prioritize multiple tasks in a dynamic environment
- Able to learn, retain, and present product, menu, and allergy information to guests
- Knowledge of or ability to learn the Restaurant POS system
- Highly motivated and flexible, with the ability to take initiative
- Flexible schedule and ability to work evenings, weekends, and holidays when needed
What We Offer
We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. We welcome and celebrate people of all backgrounds, experiences, and perspectives. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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