Systems Engineer with Expertise in NetApp Solutions

2 weeks ago

Laurel, Maryland, United States The Michelle Martin Group Full time
Job Overview

Salary: Negotiable

We are looking for a skilled Systems Engineer with an ACTIVE Full Scope Poly to become a part of our client's infrastructure support team. This role requires on-site presence in a help desk setting, and proficiency with NetApp technologies is crucial.

The successful candidate will demonstrate exceptional communication abilities and be ready to engage in a shared on-call rotation as necessary.

Key Responsibilities:
  • Deliver tier 2/3 technical assistance within a help desk environment.
  • Oversee and maintain NetApp storage systems and associated infrastructure.
  • Diagnose and resolve intricate system and network challenges.
  • Establish and uphold system security protocols.
  • Execute system upgrades and patches as required.
  • Collaborate with diverse teams to address technical issues.
  • Participate in on-call rotation to guarantee 24/7 system functionality.
  • Document technical procedures and sustain system records.
  • Contribute to the ongoing enhancement of IT operations and workflows.
Qualifications:
  • Possession of a Full Scope Poly is mandatory.
  • A minimum of 5 years of experience as a Systems Engineer in comparable programs and contracts.
  • Proven experience in planning and directing Systems Engineering initiatives.
  • Strong knowledge of NetApp storage systems and related technologies.
  • IAT II certification is required.
  • Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related field from an accredited institution.
  • Outstanding problem-solving and analytical capabilities.
  • Excellent verbal and written communication skills.
  • Ability to work effectively within a team environment.
  • Experience with virtualization technologies (e.g., VMware, Hyper-V).
  • Familiarity with network protocols and infrastructure.
Preferred Qualifications:
  • NetApp professional certifications.
  • Experience with cloud technologies (AWS, Azure, or GCP).
  • Knowledge of scripting languages (e.g., Python, PowerShell).
  • Understanding of ITIL practices.

The Michelle Martin Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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