IT Helpdesk Specialist
6 days ago
Job Title: IT Helpdesk Specialist - Tech Support Expert
About the Role:
The Reserves Network Inc is seeking an experienced IT Helpdesk Specialist to join our team. As a key member of our IT department, you will provide technical support and troubleshooting for hardware, software, and network-related issues.
About You:
- We are looking for a highly skilled and motivated individual with strong knowledge of hardware, software, operating systems, and networking concepts.
- You will have excellent communication skills, both verbal and written, to explain technical information to non-technical users.
- A+, Network+ certifications and/or minimum of 6 years in a technical or IT helpdesk role will be accepted in lieu of degree.
Responsibilities:
- Provide technical support and troubleshooting for hardware, software, and network-related issues via phone, email, or in person.
- Respond to and resolve user-reported issues, ensuring timely follow-up and resolution.
- Install, configure, and maintain computer systems, applications, and peripherals.
What We Offer:
- $42-$50 per hour based on experience and qualifications.
- Monday-Friday, 7:00 am - 4:00 pm with additional hours as needed.
- Opportunity for growth and professional development within the company.
About The Company:
The Reserves Network Inc is a leading provider of recruitment services. We value our employees and foster an environment of respect, integrity, and trust in every aspect of employment.
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