Clinical Operations Manager

5 days ago


Providence, Rhode Island, United States The Miriam Hospital Full time
Job Summary

The Assistant Clinical Manager is a key leadership role that oversees the delivery of high-quality patient care on a specified unit. This individual collaborates with the Clinical Manager to direct nursing care, coordinate resources, and perform administrative tasks while providing guidance and support to staff.

Key Responsibilities
  • Collaborate with the health care team to deliver quality patient-focused care, ensuring consideration of the aging process, developmental, and cultural patterns in each step of the nursing process.
  • Monitor and evaluate patient care assignments to ensure appropriate staffing based on patient needs and acuity levels.
  • Provide guidance on patient care and other job-related requirements, promoting a culture of excellence and continuous learning.
  • Develop and implement quality assessment and improvement programs to evaluate the effectiveness of care delivered.
  • Enhance unit behaviors by encouraging education, implementing new concepts, and technology, promoting positive patient outcomes.
  • Provide leadership in the development of policies, procedures, standards of care, and critical paths to promote positive patient outcomes.
  • Facilitate, stimulate, and evaluate human resources to provide quality, cost-efficient patient care, ensuring a fiscally sound and safe staffing pattern.
  • Identify staff educational needs and work with the Clinical Manager and Nursing Staff Development Specialist to promote learning.
  • Participate in the development and administration of annual performance appraisals and developmental goals under the direction and approval of the Clinical Manager.
  • Collaborate with Nursing Faculty and students to meet educational needs.
  • Participate in the staff recruitment and retention process.
  • Participate in the implementation of disciplinary action with respect to The Miriam Hospital Personnel Policies and Procedures.
  • Effectively utilize resources to develop cost-efficient delivery of high-quality services by the development and utilization of quality, cost-efficient patient care.
  • Assist in the development of capital and operational budgets defined for the unit.
  • Encourage staff to develop and implement new concepts and technology into nursing practice.
  • Monitor payroll.
  • Contribute to the organizational plan for development of short and long-term goals by providing unit management coverage in collaboration with the Clinical Manager, directing and supervising unit staff, and communicating the status of unit operations, activities, and issues to the Clinical Manager or appropriate discipline.
  • Participate in unit management meetings and recommend fiscal/patient care objectives, standards, and goals. Chair unit staff meetings in collaboration with the Clinical Manager.
  • Participate in the formation of policy, procedures, and standards, organizational committees, and compliance to TJC standards.
  • Ensure the highest standards of patient-focused care by assisting the health care team to achieve and maintain clinical excellence by remaining current on the latest concepts, techniques, and methods relative to areas of responsibility.
  • Collaborate with the health care team to foster communication with patients and family members to facilitate positive patient outcomes and discharge planning.
Qualifications
  • Must have current licensure to practice as a Registered Nurse in the State of Rhode Island.
  • BSN in Nursing required. Candidates matriculated into a BSN program will be considered.
  • Maintains an active CEU/Education file.
  • Minimum of 3 years relevant experience with demonstrated clinical and leadership skills.
  • Maintains mandatory skills; remains current in practice and technology; is an active member of professional organization.
  • Supervisory responsibility for up to 40 FTEs.
About The Miriam Hospital

The Miriam Hospital is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity, or expression, disability, protected veteran, or marital status.



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