Sales Support Specialist

2 weeks ago


Portland, Oregon, United States Sage Hospitality Full time

About Us:

Sage Hospitality Group is dedicated to providing exceptional service and creating memorable experiences for our guests. We pride ourselves on fostering a supportive environment for our associates, where innovation and creativity are encouraged.

Position Overview:
We are seeking a Sales Coordinator who will play a vital role in enhancing customer satisfaction through effective administrative support. This position involves assisting sales managers with various clerical tasks related to guest interactions and hotel communications.

Key Responsibilities:

  • Manage incoming sales inquiries via phone and in-person, ensuring timely and professional responses.
  • Prepare necessary documentation, including contracts and proposals, as directed by sales management.
  • Coordinate group and wedding bookings, ensuring all client needs are met promptly.
  • Maintain clear communication with various departments to guarantee seamless execution of events.
  • Develop and maintain organized client files to support efficient service delivery.
  • Build strong relationships with clients through professional and courteous interactions.
  • Collaborate with the sales team to meet established sales objectives.
  • Stay informed about hotel rates, promotions, and selling strategies.
  • Assist in the preparation of sales reports as required.
  • Facilitate effective communication within the hotel team regarding upcoming events.
  • Support the implementation of hotel-specific sales strategies.
  • Ensure timely follow-up on client inquiries and needs.
  • Represent the hotel with integrity and professionalism at all times.
  • Foster a positive team environment through open communication and collaboration.
  • Maintain a professional appearance and demeanor.
  • Assist in organizing client events and luncheons.
  • Conduct property tours for potential clients.
  • Prepare welcome gifts for guests and maintain supply inventory.

Qualifications:

Education: High school diploma or equivalent.

Experience: Previous experience in sales, hospitality, or administrative roles is preferred.

Skills:

  • Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Strong organizational and communication skills.
  • Attention to detail and ability to multitask effectively.

Work Environment:
This position is based in a general office and hotel environment, requiring mobility to assist clients and perform various tasks.

Benefits:

  • Paid holidays and vacation time.
  • 401(k) plan with employer matching.
  • Comprehensive medical, dental, and vision insurance.
  • Employee discounts on hotel stays and dining.
  • Tuition reimbursement and professional development opportunities.


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