Sales Support Specialist

2 weeks ago


Portland, Oregon, United States ComNav Engineering, Inc Full time
Job Overview

ComNav Engineering's Sales division is in search of a Sales Support Specialist who possesses strong skills in client relations and reporting. The ideal candidate will be adept at multitasking and managing various responsibilities simultaneously. This role primarily entails processing orders, overseeing sales reports, coordinating weekly shipments (both domestic and international), handling phone inquiries, liaising directly with company representatives and clients, and collaborating with production to oversee backlog management. The selected candidate will be accountable for daily sales activities, including maintaining customer relationships for the organization.

Key Responsibilities:

  • Evaluating new order agreements
  • Entering sales orders into the system
  • Creating weekly revenue reports utilizing sales software
  • Compiling monthly commission reports and updating sales representatives
  • Communicating directly with clients and providing updates on order statuses
  • Managing phone inquiries and reception duties
  • Coordinating domestic and international shipping processes
  • Navigating and updating customer-specific sales portals
  • Assisting in travel arrangements for the Sales Manager

Required Qualifications:

  • Proficiency in MS Windows/Office, particularly EXCEL is essential. Candidates must be comfortable managing and navigating multiple spreadsheets.
  • Experience with accounting or sales software is preferred (familiarity with general ledger accounts, data entry, etc.)
  • Understanding of FAR and DFARS regulations is advantageous but not mandatory at the outset (training will be provided as it is crucial for this role).
  • Knowledge of CMMC is a plus but not required; training will be offered.
  • Prior experience in customer service is necessary.
  • Ability to work effectively both independently and collaboratively in a team environment.
  • A high school diploma or equivalent is required.

Benefits Package:

  • Medical/Dental Insurance (85% employer contribution)
  • Employer Funded Flexible Spending HRA accounts (valued at 50% of medical deductible)
  • Life Insurance at 2x salary, Short and Long-Term Disability (fully covered by employer)
  • 401k Savings Plan with 100% matching employer contributions (up to 10% of salary)
  • Supplemental Insurance Plans (AFLAC, LegalShield) available
  • Accrued Vacation pay, Holiday pay (including your birthday), and Earned Pay Leave (40 hrs/yr) for personal, illness, or vacation time after the probationary period.

ComNav Engineering is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Company Overview

ComNav Engineering, Inc is a specialized provider of custom radio frequency design and manufacturing services, actively engaged in the telecommunications technology sector, catering to commercial, governmental, and military clients.



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