Telemarketing Sales Specialist

2 weeks ago


Burr Ridge, Illinois, United States Next Door & Window - Burr Ridge Full time
Job Overview

Position: Outbound Call Center Representative/Inside Sales

Compensation: $18 - $20 per hour with substantial bonus potential (Opportunity to earn $25 to $30 per hour or more with incentives)

NEXT Door & Window is seeking a skilled outbound calling expert to create in-home appointments by reaching out to potential clients who have previously shown interest in our services but have not yet scheduled a consultation. We are in the process of forming a dedicated outbound call team, offering significant opportunities for career advancement.

Are you:

  • A proactive individual with a strong sense of initiative?
  • A sociable person who enjoys engaging with others?
  • An individual who thrives in a fast-paced environment?
  • Comfortable working under tight deadlines?
  • Driven by the potential for high earnings through monthly bonuses?
  • Willing to make a large volume of calls daily, connect with prospects, and promote our top-tier window and door replacement services?

Key Responsibilities:

  • This role may be performed on-site or remotely, or a combination of both.
  • Office Hours: Monday to Friday from 9:30 AM to 6 PM, with occasional Saturday shifts as needed. Specific hours may vary based on optimal calling times.
  • Focus on contacting unset database leads.
  • Follow up on leads generated from sweepstakes and events.
  • May involve cold calling from prospect lists.
  • Manage outbound calling activities to convert leads into scheduled appointments, aiming to exceed monthly targets.
  • Document all leads in our Salesforce CRM according to established procedures.
  • Provide accurate information about our products and services to prospects.
  • Address and overcome objections related to scheduling and pricing to facilitate timely consultations.
  • Encourage teamwork through reliability and collaboration.

Qualifications:

  • High School Diploma or equivalent.
  • 1 to 2 years of experience in a high-volume call center environment is preferred but not mandatory.
  • Self-motivated and accountable for achieving business objectives and adhering to company policies.
  • Experience in customer service or inside sales is advantageous.
  • Flexibility to work a varied schedule, including Saturdays.
  • Essential skills include excellent verbal and written communication, interpersonal abilities, organizational skills, and computer proficiency.

Why choose NEXT Door & Window?

NEXT has proudly served homeowners in the Chicagoland area for over two decades, establishing a strong reputation in the industry. With recent expansion into Madison, Wisconsin, we are committed to aggressive growth and fostering a collaborative, rewarding work environment. Many of our team members have been with us for over ten years. Employee benefits include:

  • Performance-based bonus opportunities
  • 401K with profit-sharing
  • Health and dental insurance
  • Paid holidays
  • Flexible spending accounts
  • Company-sponsored holiday events
  • Monthly team-building activities
  • Spirit Days
  • Paid vacation that increases with tenure

We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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