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Sales Appointment Coordinator

2 months ago

Burr Ridge, Illinois, United States Jan Pro Northern Illinois Sales Full time
Job Overview

JAN-PRO Cleaning & Disinfecting has been recognized as the leading Commercial Cleaning Franchise for 15 consecutive years, according to the latest Entrepreneur Magazine rankings. We are currently seeking a dedicated Sales Appointment Coordinator to support our sales initiatives.

ROLE SUMMARY: The primary responsibility of this position is to conduct telemarketing activities under the guidance of the local Sales Manager. The role involves reaching out to potential clients to inform them about our services and to schedule and pre-qualify sales appointments.

KEY RESPONSIBILITIES:

  • Identify and qualify potential sales appointments.
  • Keep accurate and up-to-date daily records of prospect interactions for follow-up.
  • Ensure all marketing materials and resources are current and ready for client engagement.
  • Suggest appropriate materials for client outreach.
  • Conduct telephone outreach as directed by management.
  • Optimize opportunities to secure accounts in designated areas while prioritizing established franchise business needs.
  • Collaborate with the sales team to achieve appointment targets.
  • Maintain a performance tracking system to measure success against goals.
  • Perform additional related tasks as assigned.

QUALIFICATIONS:

  • High school diploma or equivalent.
  • Minimum of 2 years experience in sales, telemarketing, or administrative roles within a sales environment.
  • Strong written and verbal communication skills in English.
  • Friendly and professional telephone demeanor.
  • Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
  • Competent in using the Internet for research and communication.
  • Ability to take detailed notes and accurately document client information in an electronic database.

PHYSICAL AND MENTAL CAPABILITIES:

  • Ability to thrive in high-pressure situations.
  • Manual dexterity for operating a computer and other electronic devices.
  • Capability to take clear handwritten notes when necessary.
  • Correctable vision and hearing abilities.
  • Excellent interpersonal skills.
  • Clear and effective oral communication skills.
  • Ability to sit for extended periods.
  • Ability to lift up to 25 lbs.

WORK ENVIRONMENT:

  • Office setting with climate control.
  • Exposure to standard office lighting.
  • Moderate noise levels typical of an office environment.
  • Interaction with common office equipment and supplies.

Note: This job description is intended to provide a general overview of the position. The employee may be required to perform other duties as assigned by management as needed. The company reserves the right to modify this job description at any time.