Hotel Operations Coordinator
2 weeks ago
About Hyatt Place Mt Pleasant:
As a leading hospitality company, we value our guests and strive to provide exceptional service. Our team is dedicated to ensuring a seamless experience for all visitors.
Job Summary:
We are seeking a highly motivated and organized individual to support the successful execution of hotel operations. The ideal candidate will have a strong focus on front desk duties and be able to lead a team to achieve property goals.
Key Responsibilities:
- Customer Service: Provide a high standard of customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Operational Support: Utilize computer software and reservation systems to manage hotel operations, ensuring that all procedures are followed and standards are met.
- Team Leadership: Translate goals and objectives to the team, promoting productivity and motivating them to achieve property targets.
- Manager on Duty: Act as Manager on Duty when needed, overseeing the smooth operation of the hotel and making decisions to ensure guest satisfaction.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: 3 years of previous hotel management experience, with a focus on front desk duties.
- Schedule: Flexible schedule required, including weekends and holidays.
Benefits:
- Medical/Dental/Vision Benefits: Comprehensive health insurance package.
- PTO Program: Generous paid time off program.
- Bonus Opportunities: Eligible for bonus opportunities based on performance.
- Daily Pay: Competitive daily pay rate.
- Employee Referral Program: Incentives for referring qualified candidates.
- Career Advancement Opportunities: Opportunities for career growth and advancement within the company.
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