Hotel Operations Coordinator

2 weeks ago


Mount Pleasant, Michigan, United States Hyatt Place Mt Pleasant Full time

About Hyatt Place Mt Pleasant:

As a leading hospitality company, we value our guests and strive to provide exceptional service. Our team is dedicated to ensuring a seamless experience for all visitors.

Job Summary:

We are seeking a highly motivated and organized individual to support the successful execution of hotel operations. The ideal candidate will have a strong focus on front desk duties and be able to lead a team to achieve property goals.

Key Responsibilities:

  • Customer Service: Provide a high standard of customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Operational Support: Utilize computer software and reservation systems to manage hotel operations, ensuring that all procedures are followed and standards are met.
  • Team Leadership: Translate goals and objectives to the team, promoting productivity and motivating them to achieve property targets.
  • Manager on Duty: Act as Manager on Duty when needed, overseeing the smooth operation of the hotel and making decisions to ensure guest satisfaction.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: 3 years of previous hotel management experience, with a focus on front desk duties.
  • Schedule: Flexible schedule required, including weekends and holidays.

Benefits:

  • Medical/Dental/Vision Benefits: Comprehensive health insurance package.
  • PTO Program: Generous paid time off program.
  • Bonus Opportunities: Eligible for bonus opportunities based on performance.
  • Daily Pay: Competitive daily pay rate.
  • Employee Referral Program: Incentives for referring qualified candidates.
  • Career Advancement Opportunities: Opportunities for career growth and advancement within the company.

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