Administrative Assistant
6 days ago
The Center for Nonprofit Resources is seeking a highly skilled and customer-focused individual to join our team as a Front Desk Associate. This role is responsible for providing exceptional customer service support during evening classes, assisting training staff and participants, and ensuring a safe and welcoming environment for all.
Key Responsibilities- Provide evening customer service support, including answering phone calls and responding to inquiries
- Assist with class preparation and clean-up, including setting up training rooms with supplies
- Engage in classes or activities to assist with accommodations, as needed
- Support one-on-one consumer interactions, as required
- Monitor overall safety and well-being of consumers, addressing any behavioral issues that may arise
- Share information about The Center for Nonprofit Resources with visitors, including brochures, flyers, and business cards
- Participate in other evening activities and events, as scheduled
- High School diploma or equivalent required
- General computer experience preferred
- Additional office experience is helpful
- Previous experience working with people with disabilities is preferred
- Above-average customer service skills, with the ability to interact with people of all ages and abilities
- Good verbal and written communication skills
- Strong organizational and time management skills, with attention to detail
- Ability to perform administrative tasks, such as answering phones, making copies, and organizing materials
The physical demands of this role include remaining stationary for periods of time, moving about the office to access supplies and equipment, and occasionally lifting office items weighing up to 15 pounds. The individual in this position will frequently communicate with others, conveying accurate information and responding to inquiries.
What We OfferThe Center for Nonprofit Resources is committed to providing a safe and inclusive work environment. As a Front Desk Associate, you will have the opportunity to work with a diverse group of individuals, develop your customer service skills, and contribute to the success of our organization.
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