Retail Sales Lead
6 days ago
The ideal candidate for this role is a highly motivated and results-driven individual who thrives in a fast-paced retail environment. As a Lead Retail Sales Associate, you will play a key role in driving sales growth, providing exceptional customer service, and leading by example to ensure a memorable guest experience.
Key Responsibilities:- Assist the Retail Supervisor in training Retail Sales Associates to achieve sales goals, modeling service and selling expectations, and overseeing business/operational expectations when the Supervisor is unavailable.
- Responsible for assisting and overseeing Point of Sales transactions, confirming accuracy, and closing out registers at the end of each shift.
- Model and improve accurate store operations to optimize productivity, ensure compliance with policies and procedures, and create an elevated guest experience.
- Maintain store cleanliness and health and safety measures.
- Conduct pre-shift huddles to ensure high-level communication throughout the team.
- High School diploma or GED required.
- Minimum of two (2) years of customer service experience required.
- Experience within the retail industry strongly preferred.
- Previous leadership experience preferred.
- Excellent organizational, verbal, interpersonal, and communication skills.
- Ability to meet or exceed sales and guest service standards.
- Comfortable working and speaking with the public.
- Basic computer skills in Microsoft Word, Excel, and Outlook.
- Ability to maintain a positive and professional demeanor under stressful situations.
San Manuel Band of Mission Indians is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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