ESIS Claims Representative, WC

3 weeks ago


Phoenix, Arizona, United States Chubb Full time
Job Title: ESIS Claims Representative, WC

As a Claims Representative, WC, you will play a critical role in investigating and settling workers' compensation claims promptly, equitably, and within established best practices guidelines.

Key Responsibilities:
  • Investigate claims to determine the extent of liability and the company's obligation to the insured.
  • Conduct interviews and obtain statements from insureds, claimants, witnesses, physicians, attorneys, and other relevant parties.
  • Evaluate facts to determine the extent of liability and recommend reserve changes to the Team Leader.
  • Prepare reports on investigation, settlements, denials of claims, and individual evaluations of involved parties.
  • Settle claims promptly and equitably, and obtain releases, proofs of loss, or compensation agreements as necessary.
  • Establish and maintain strong customer relations, and communicate effectively with claimants, insureds, customers, and attorneys.
  • May assist in preparing cases for trial, and participate in claim file reviews and audits with customers, insureds, and brokers.
Requirements:
  • 2-5 years' experience handling claims in a relevant line of business.
  • Basic knowledge of claims handling and familiarity with claims terminologies.
  • Effective negotiation skills, strong communication and interpersonal skills, and ability to self-motivate and work independently.
  • Knowledge of company products, services, coverages, and policy limits, as well as awareness of the company's claims best practices.
  • Knowledge of applicable state and local laws.
About Us:

Chubb is a world leader in insurance, providing commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.

We are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.



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