Customer Service Claims Representative

5 days ago

Phoenix, Arizona, United States USAA Full time
About the Role

USAA is seeking a highly skilled and dedicated Customer Service Claims Representative to join our team. As a Customer Service Claims Representative, you will be responsible for providing exceptional customer service to our members by handling claims and resolving issues in a timely and professional manner.

Key Responsibilities
  • Handle claims and resolve issues in a timely and professional manner
  • Provide exceptional customer service to our members
  • Communicate effectively with members, agents, and other stakeholders
  • Work collaboratively with team members to achieve goals and objectives
  • Stay up-to-date with industry developments and best practices
Requirements
  • High school diploma or equivalent required
  • 1-2 years of experience in customer service or claims handling
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
What We Offer

USAA offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, as well as a collaborative and dynamic work environment.

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